ABA Family Legal Guide

The Rights of Older Americans

The Older Americans Act and Services

My insurance company won't pay a claim. Is there anything I can do short of suing?

Many insurance programs provide an opportunity to obtain additional information about the claim and may provide for impartial hearings. These reviews may be done in writing or in person. Check with the insurance commissioner's office in your state about how such disagreements might be resolved. Some state insurance commissioners have complaint hotlines. Make sure your personal insurance agent is aware of the problem. He or she wants to retain your business and may provide extra help.

For problems in specific fields, bankers, accountants, real estate brokers, and stockbrokers may be able to help. But don't rely entirely on these individuals. If they can't resolve your problems, see a lawyer. A lawyer can discuss possible actions other than lawsuits.