< prev      home      ^ up      index      next >

 

E. Sample Letters

 

FIGURE 4.1 Sample Letter to Used-Car Dealer

---

Your Name

Address

Date

(Name), President

ABC Used Car Sales

Anyplace, U.S.A.

 

 

Dear (Name):

On (date) I bought a used (describe make, model, year, service number, color) for the sum of $XXXX. At the time of the sale, you stated that the car was a "cream puff," in perfect mechanical condition.

It was agreed that your shop would perform any and all repairs if the car malfunctioned for any reason for a period of 60 days after the date of purchase. This was inserted into the sales contract and initialed by both of us.

Last week, while I was driving the car to (location), the car broke down. An AAA representative towed the car back to my home. Despite several telephone calls to you, the car is sitting in my driveway while you keep telling me "to be patient "

I require the use of an automobile for my business, and I am renting a replacement at the sum of $35 a day while your car is inoperative. Unless the car is repaired to my satisfaction immediately per our understanding, I will bring the matter to the attention of the Department of Consumer Affairs, the Consumer Fraud Division of the Attorney General's Office, and the Better Business Bureau, and I will consider instituting legal action against you.

Thank you for your cooperation in this matter.

Sincerely,

(Signature)

 

 

[Send certified mail, return receipt requested.]

---

 

 

 

FIGURE 4.2 Sample Letter to Department of Consumer Affairs

---

Your Name

Address

Date

Dept. of Consumer Affairs

Anyplace, U.S.A.

 

 

Re: Formal complaint against ABC Used Car Sales, license number XXX

 

 

To Whom It May Concern:

This letter is a formal complaint against ABC Used Car Sales

On (date) I purchased a used car (describe make, model, year, serial number, color) from ABC Used Car Sales. A sales contract was signed that stated that ABC would perform satisfactory repairs at no extra charge for a period of 60 days from the date of the purchase.

On (date) the car broke down, and ABC refuses to repair it. This action has caused me significant damages, including (specify).

Please investigate the matter on my behalf. I am enclosing a copy of the sales contract, letter of protest sent to ABC, costs of renting a replacement car, and other documentation for your review.

Please contact me at the above address if you require any additional information or assistance.

Thank you for your prompt cooperation in this matter.

Sincerely,

(Signature)

 

cc: ABC Used Car Sales; Better Business Bureau; Attorney General's Office, Consumer Fraud Division.

[Send certified mail, return receipt requested.]

---

 

 

 

 

FIGURE 4.3 Sample Appraisal Contract

---

 

 

Name and Address of Client

In consideration of an appraiser's fee, (name of appraiser) hereby agrees to evaluate the tangible property belonging to (person items belong to) located at (place where items are located).

The approximate completion date will be

I have agreed to pay your appraisal fee of $ on receipt of the appraisal. This fee is based on your standard appraisal charges:

Signed at: on this day of 19__.

---

 

 

 

FIGURE 4.4 Sample Letter of Agreement with Appraiser

---

Your Address

Date

Appraiser's Name

Address

 

Dear (Name):

This letter sets forth the terms of my engagement of your services as an appraiser for the (describe item[s] to be appraised). This appraisal is sought for the purpose of (reason for obtaining the appraisal).

I agree to pay you $ __________ as a retainer, which sum shall be applied against and deducted from the total fee due of $ ____________ which total sum shall be paid on presentment of a certified appraisal report (or set forth the terms of payment as discussed and agreed to with the appraiser).

You agree that the certified appraisal report that will be provided will accurately comply with all the requirements of the American Society of Appraisers. You further understand and agree that you will be responsible for all costs incurred by you in connection with your valuation of the (list the item to be appraised)

In the event of an inadequate appraisal, you further agree not to disclaim any and all liability. You agree to indemnify me and hold me harmless from any and all damages I may incur as a result of your false or inadequate appraisal.

If all of the above terms meet with your approval, please countersign both copies of this letter and return one to me. Thank you for your cooperation.

Very truly yours,

(Signature)

 

ACCEPTED AND AGREED:

 

(name of appraiser)

---