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Disability Access: How to File an ADA Title III Complaint


You also have the option of filing your own case in U.S. District Court.

Depending on the nature of your complaint, other information would also be helpful to the government's investigation:

  1. Small businesses have limited protection from lawsuits. Except with respect to new construction and alterations, no lawsuit can be filed concerning acts or omissions that occur before --
    1) July 26, 1992, by businesses with 25 or fewer employees and gross receipts of $1,000,000 or less.

    2) January 26, 1993, by businesses with 10 or fewer employees and gross receipts of $500,000 or less.
  2. The name or names of the individuals or entities who have an ownership and/or managerial interest in each facility or business that is the subject of your complaint, with phone numbers and addresses, including zip codes, if you have them.

  3. Information specifying whether the facility is owned and/or operated by a private entity or a state or local government.

  4. The nature of the activity or service provided by the business.

  5. If you are alleging failure to remove architectural barriers, a description (including as much detail as possible) of the barriers. If possible, please provide pictures, videotapes, diagrams, or other illustrations that accurately set forth the alleged violation.

  6. Any suggestions for remedying the alleged violations of the ADA.

  7. Information about whether you have filed a related complaint with a U.S. Attorneys Office, or any other federal, state, or local agency, or any court, or whether you intend to file such a complaint.

From the U.S. Department of Justice Civil Rights Division's Disability Rights Section


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